DHS/NGA Social Media Workshop
The Department of Homeland Security (DHS) Science and Technology (S&T) Directorate and the National Geospatial-Intelligence Agency (NGA) hosted a two-day workshop from July 22 to 23, 2013, to look at current uses of social media by public and private sector disaster response agencies and research being conducted by academic institutions. Participants included officials from government agencies, researchers from the academic community, and users of social media from disaster response agencies.
The goals of the workshop were to
- Provide situational awareness on the current social media efforts by disaster response organizations and academic institutions
- Identify priority operational needs and research gaps
- Develop a set of research questions for future consideration by NGA and DHS research programs and their university partners.
The workshop focused on four main topic areas
- Operational challenges
- Social science challenges
- Visual and data analytics challenges
- Technical challenges.
The workshop report summarizes the main operational challenges and research gaps identified within these four areas.